Who we are
An exceptional property management and services company founded in 2004
Creating truly lovely stays and experiences.
Your luxury holiday home truly matters to us. Your dedicated property manager will ensure both you and your home receive 5-star treatment. It’s why we are local to your area – so that we are ready to help you 24/7/365. Ours is a world where local knowledge, industry expertise and exceptional service is a given.
Our story so far...
Salcombe property management company, Pebbles, was founded by mother and son Deborah Carson and James Spencer in 2004, with the purpose of bringing together talented local people and absent property owners or multi owner estates, to achieve those owners' aspirations for their homes.
The company began by offering caretaking and housekeeping services, launched on values that today’s hundred-strong team still work with: being dependable, demonstrating care in all ways, achieving an exceptional service and never forgetting to be good partners. Quickly, Pebbles built a reputation for excellence and with that a burgeoning demand for services.
Since those early years, the company has developed a unique sector-specific software, launched a property services training academy and opened a second branch of Pebbles for owners of properties in East Cornwall. It has been awarded variously for innovation, customer service and as an ethical employer. Today, Pebbles is renowned UK wide as a leading provider of property management and property services for private holiday homes luxury holiday lets specifically.
Our Values
Why do clients entrust us with the keys to their treasured property and colleagues their careers in property refurbishment, property management and property services? You will have your own particular reasons, of course, and we look forward to being able to offer assistance with those, but these are familiar...
Exceptionality
We won’t accept the attitude ‘that will do’ – instead together at Pebbles we strive to do better and better; constantly aspiring for excellence daily, weekly and seasonally. If faced with adversity, it’s how we deal with it that can set us apart.
Dependability
We are on hand rain or shine, day or night. Our clients can rely on us in the same way our colleagues can. No job too complicated, we’re dedicated to finding a solution to every problem.
Care
We care about creating lasting relationships with our clients, we care about the local properties and the communities they are in, we care about the details.
Partnership
We nurture informal partnerships to the tremendous benefit of our owners. Like with our network of accredited partner specialist tradespeople or 3rd party associates in the property industry including marketing agents and professional holiday hosts. To accomplish this, we hold open lines of communication to ensure clear understanding, agree what good looks like, and take ownership in our role in the collaboration to reach the goal.
Whatever your role, we will appreciate and nurture you.
Family values and our local community matter to us. So, we aspire to invest in local talent and encourage individuals to thrive in fulfilling, long-term careers. 97% of our team recommend Pebbles as a place to work. Casual, seasonal or permanent? Join us.
Meet our management & leadership team
Pebbles’ mother and son Directors, Deborah and James lead a team of more than 100 employees and 28 specialist tradespeople, to manage and maintain homes, second homes and holiday homes in South Devon. Allow us to introduce you…
Deborah Carson
Deb has that magic touch when it comes to property management. Ensuring high standards, she has strong relationships with many of our longest standing clients.
James Spencer
Leading the Senior Management Team, James has an eye for bringing impressive talent to Pebbles and is passionate about the details in our work. When he’s not in the office he’s an active member and supporter of the Salcombe community.
Laura Puncher
Laura started with Pebbles in 2012 and has grown with the company to become our highly valued and inspiring Head of Property Operations.
Contact your nearest team…
T: 01548 843680
E: pebbles@pebblesofsalcombe.co.uk
T: 01503 639011
E: pebbles@pebblesofdownderry.co.uk